Ordering from We Send Help

SECURE ORDERING

We Send Help is committed to ensuring you that our ordering system is secure. Placing an order on We Send Help is safe, easy, and fast. All personal information we request from you is processed in a completely secure manner. We do not share, sell, or otherwise make this information (name, addresses, email, phone numbers, etc.) available to anyone.

We Send Help utilizes SSL encryption for all internet orders, this is the industry standard of security to protect your private information.

SSL ENCRYPTION

Secure Sockets Layer (SSL) encrypts your information at 256k-bit strength. You can see this is active in the address line of the website, it will start with https://.

PAYMENT OPTIONS

Pricing shown on our website are listed in U.S. Dollars. We accept Visa, Mastercard, American Express, and Discover. Please be sure that all information is completed correctly, as this is necessary to prevent fraud and to process your order as quickly as possible. For security purposes, we may verify payment information through a third-party fraud check company. If there is a security concern, we may contact you for additional information in order to continue to process the order. This process is done as quickly as possible; however, on occasion, doing so may result in a delay in processing your order.

Shipping

Standard shipping: Ground by USPS - Delivered within  3 - 7 days from date of purchase.  Most deliveries require a signature at the time of delivery.  Items including Free shipping are sent using Standard Shipping.

Special Shipping arrangements:  Overnight, Two-day or Three-day shipping can be arranged by special request.  Contact customer care at: CustomerCare@wesendhelp.com or by calling 888-884-3570.

Orders placed Saturday, Sunday, or Holidays will not be processed until the following business day.  Delays may be caused due to Holidays or inclement weather.  We Send Help is not responsible for any delays caused by the carrier.

Order Status: A notice of shipping Email will be sent to the customer containing the shippers tracking number.  Any questions can be addressed by Customer Care, by Email at CustomerCare@wesendhelp.com or by calling 888-884-3570.